Microsoft 365 Services and Support
Migration Planning
- Initial assessment of the current email infrastructure.
- Developing a migration strategy tailored to the organization's needs.
Migration Scenarios:
- Supporting various migration scenarios, including on-premises to Microsoft 365, G-Suite to Microsoft 365 and more.
Email Data Migration:
- Safe and efficient migration of email data, including emails, contacts, calendars, and tasks.
- Ensuring data integrity and minimizing downtime during migration.
Mailbox Mapping and Provisioning:
- Mapping source mailboxes to destination mailboxes.
- Provisioning user accounts in Microsoft 365.
Email Routing and DNS Configuration
- Configuring email routing to ensure uninterrupted email flow.
- DNS record adjustments for seamless email delivery.
User Training and Communication:
- Educating users on the migration process and changes in email access.
Post-Migration Support:
- Offering post-migration support to address any issues or questions.
- Monitoring for any migration-related issues and swift resolution.
Data Backup and Recovery:
- Implementing data backup strategies in Microsoft 365.
- Preparing for data recovery in case of accidental data loss
Migration Tools and Technology:
- Utilizing industry-standard migration tools and technologies.
- Staying up to date with the latest migration best practices.
Conditional Access Policies:
- Implementing conditional access policies based on device compliance and user attributes.
- Ensuring secure access to corporate resources.
Multi-Platform Support:
- Management of devices across various platforms, including Windows, iOS, Android, and macOS.
- Consistent policy enforcement and security measures.
Mobile Threat Defense (MTD):
- Implementing mobile threat defense solutions.
- Real-time threat detection and response for mobile devices.
Remote Wipe and Lock:
- Remote wipe and lock capabilities in case of device loss or theft.
- Ensuring data security in adverse situations
Data Loss Prevention (DLP):
- Preventing data leakage from mobile devices.
- Monitoring and controlling the flow of sensitive information.
App Catalog and Self-Service:
- Creating an app catalog for users to access approved apps.
- Self-service app installation and management.
User Training and Education:
- Educating end-users on secure device practices.
- Training on how to use MDM and MAM features effectively.
Compliance and Reporting for Mobile Devices:
- Ensuring mobile device compliance with organizational policies.
- Generating compliance reports and audits.
Integration with Azure Active Directory (AAD):
- Seamless integration with AAD for identity and access management.
- Single sign-on (SSO) and user provisioning.
Scalability and Flexibility:
- Scalable solutions to accommodate growing device fleets.
- Flexible policies to adapt to changing business needs.
Monitoring and Alerting:
- Continuous monitoring of mobile device security.
- Real-time alerts for suspicious activities.